Quality assurance

The ETS de Ingeniería de Sistemas Informáticos (ETSISI) has an Internal Quality Assurance System, favorably evaluated in the AUDIT Program, which guarantees the existence and correct functioning of all the quality control and improvement procedures related to the delivery of official courses.

 Internal Quality Assurance System

• Certificate Nº UCR 125/10
• Date of issue: 25/10/2010
• Valid until: 26/10/2013

 “The Internal Quality Assurance System of the Universidad Politécnica de Madrid applicable to the official courses taught at the School of Computer Systems Engineering has been evaluated and found to be in accordance with the standards and guidelines established in the current documentation of the AUDIT Program for the design and development of Internal Quality Assurance Systems for university education”.

 Unit responsible for the Internal Quality Assurance System of the School of Computer Systems Engineering: Quality Unit.

 Person responsible for the Internal Quality Assurance System of the School of Computer Systems Engineering: Deputy Director of Quality and University Extension.

 Unit responsible for the Internal Quality Assurance System of the Doctoral Program of the Escuela Técnica Superior de Ingeniería de Sistemas Informáticos: Academic Committee of the Doctoral Program of the Escuela Técnica Superior de Ingeniería de Sistemas Informáticos.

 Academic Committee of the Doctoral Program.

 Procedures of the “Internal Quality Assurance System” of the University School of Computer Science”.

 These 38 procedures regulate the usual processes that a university center must manage.

1. PR Preparation and Revision of the Quality Policy and Objectives (PR-ES-1.1-002)
2. PR Definition of the Policy of the PDI and PAS (PR-ES-1.2-005)
3. PR Center’s Program Agreement (PR-ES-1.3-001)
4. PR Self-Assessment and Annual Review of the Plans (PR-ES-1.3-002)
5. PR Internal Audit (PR-ES-1.3-003)
6. PR Design of New Degrees (PR-ES-2-001)
7. PR Verification of New Degrees (PR-ES-2-002)
8. PR Review of Results and Improvement of Training Programs (PR-ES-2-003)
9. PR Publication of Information on the Degrees offered by the University School of Computer Science (PE-ES-2-004)
10. PR Educational Innovation (PR-ES-2-005)
11. PR Extinction of curricula leading to Official Degrees (PE-ES-2-006)
12. PR Profile Identification and Student Recruitment (PR-CL-1-001)
13. PR Student Selection and Admission (PR-CL-1-002)
14. PR Actions of Reception (PR-CL-2.1-001)
15. PR Actions of Leveling (PR-CL-2.1-002)
16. PR Mentoring (PR-CL-2.1-003)
17. PR Tutoring (PR-CL-2.1-004)
18. PR Psychological Attention (PR-CL-2.1-005)
19. PR Teaching Organization (PR-CL-2.2-001)
20. PR To regulate Internships in Companies (PR-CL-2.2-002)
21. PR Final Degree Project (PR-CL-2.2-003)
22. PR Mobility of Students of the Escuela Universitaria de Informática who carry out Studies in other Universities, national or foreign (PRCL-2.3-001)
23. PR Mobility of Students who study at the UPM, coming from other Universities, national or foreign (PR-CL-2.3-002)
24. PR Training in Competences (PR-CL-2.5-001)
25. PR for Labor Market Insertion (PR-CL-2.5-002)
26. PR for graduate follow-up (PR-CL-2.5-003)
27. PR Enrollment (PR-CL-4-001)
28. PR Recruitment and Selection of PDI and PAS (PR-SO-1-001)
29. PR Training of PDI and PAS (PR-SO-1-002)
30. PR Evaluation, Promotion and Recognition of PDI and PAS (PR-SO-1-003)
31. PR Mobility of PDI and PAS (PR-SO-1-004)
32. PR Maintenance Plan (PR-SO-2-001)
33. PR General Services Management (PR-SO-3-001)
34. PR Registration (PR-SO-3-002)
35. PR Incident, Complaint and Suggestion Management (PR-SO-5-001)
36. PR Satisfaction Surveys (PR-SO-5-002)
37. PR Documentary System Revision and Updating (PR-SO-6-001)
38. PR Information Systems for Decision Making (PR-SO-7-001)

The description of the Quality Manual and the procedures that support the Internal Quality Assurance System of the School of Computer Systems Engineering can be found in the following web page of the School: https://calidad.etsisi.upm.es/